Rail Europe Reviews
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Train ticket bookings
My experience with rebooking train tickets was really good. It was easy to make changes to my booking without any extra fees, which was great for adjusting my plans. But, I did run into a small issue when trying to change my booking because not all the train choices were showing up. I had to cancel and book again to find the train I wanted, but it wasn't a big deal once I got it sorted out. The options on display, with different trains to choose from, were clear and simple, making booking overall really easy.
Italian rail tickets, easy booking process, competitive prices, print-at-home tickets
I bought some train tickets for Italy not long ago using this service and I thought it was pretty easy to do. The prices were fair and similar to what Trenitalia offers. The only thing is that I had to pay in British Pounds, which might have resulted in some extra fees for currency conversion. The tickets could be printed at home, but the process was a bit complicated - that's more on the train company than the booking site. Despite that, I had a good overall experience with booking and getting my tickets.
Easy booking process
I was really happy with how easy it was to book my tickets. The prices and fees were clear, so I knew exactly how much everything would cost right from the start. After checking prices on different websites, I realized this one had the best deal. My tickets showed up quickly after booking, even though they were in German. I figured out later that this is normal, so I wasn't worried. In the end, I would pick this site again for my future bookings over any other ones.
Easy to find and purchase desired ride.
I really liked the website, it was super easy to use and find what I was looking for. I found the ride I wanted with no problem and quickly bought my ticket. Everything went smoothly and it was all thanks to how well the site was designed with user experience in mind. I wasn't sure about changing seats at first, but I was able to pick out my seats and coach without any trouble.
Spain rail tickets purchase with U.S. credit card
I just bought train tickets for my trip in Spain using my Visa credit card from a bank in the U.S. I kept getting error messages when I tried to book tickets on the Renfe website in Spain. But when I tried Rail Europe's website, it was easy and straightforward. I could easily print and download my tickets without any problems.
Train tickets ahead of schedule
I really enjoy planning my train trips ahead of time with Rail Europe. Their website is so easy to navigate, and I can check out all kinds of travel options, like train schedules and seating classes.
Train tickets purchase
I was pretty annoyed when I couldn't sit beside my friend on the train because our tickets got assigned separate seats by the system. We booked with Rail Europe, but apparently we couldn't choose our seats on Renfe trains. It was a letdown. But, Rail Europe's customer service was quick to reply and really helpful in explaining everything to me.
Train travel convenience for English-speaking travelers
Train travel in Europe is super handy for folks who speak English, like me. The signs and info boards are easy to understand and make it a breeze to get around the train stations. Plus, there are so many trains all over Europe that if you miss one, you can easily catch another to where you need to go.
Inflexible ticket options
I was kinda annoyed with the website when I was buying my tickets. They didn't let me choose if I wanted my tickets printed or on my phone, which would've been nice. It made things harder for me as a customer. And then, I had to switch my return ticket from Vienna HBF to the airport and couldn't get flexible tickets, so I had to buy new ones. It was frustrating.
Cheap train tickets
I bought train tickets from this company not too long ago, and I was really surprised at how much more expensive they were compared to another well-known platform. The website was transparent about all the fees, so I thought I was getting a great deal. But then I discovered that I could have gotten the exact same tickets for half the price somewhere else. It's pretty worrying to see such a huge price difference for the same product.
Quick and easy search
The app was really easy to use and helped me find the perfect train and class of service. But, I had a problem with the refundable option during checkout. It was great to have that choice, but it was annoying to find out it didn't work after I printed the PDF tickets. It felt like I wasted money on something I couldn't even use for one reservation, which was pretty disappointing.
Review with most votes
Easy booking process
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